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Traditionally, manufacturers and many distributors review their price lists every year.

But in the current period, to keep up with the frenetic rate of inflation, some pass price increases twice a year, others quarterly and some of you stagger them to pass monthly.

For most of us, this is unheard of and the balancing act of communicating these increases to customers becomes a tightrope walk.

A very pragmatic meeting awaits us with an immediate impact on your figures!

Not to be missed

Chairman of the event

Melanie Septe

Head of Pricing

& CPQ Product Owner


Program of the event

3:45 p.m.

Welcoming participants

4:00 p.m.


4:10 p.m.

Communicate well to use inflation to your advantage

Thomas Delloye,Senior Director of Business Solutions Consultant


  • Using Inflation to Improve Customer Experience:Prevent, inform, explain

  • What numerical references for good communication on inflation:Energy, CPI's, current market

  • Explain rather than impose in communication:educate, educate, educate

4:40 p.m.

Round tables moderated by our Pricing experts

5:40 p.m.


5:50 p.m.

Communicating price increases in practice

François Lenne, Group Pricing Director

Manutan Group

  • Communication with the end customer: the classic pitfalls and our recipes for success

  • Sales forces under continuous pressure for 2 years: how to support them, reassure them, and give them the keys to good customer relationship management in a context of inflation

  • Process and tools: provide the means to communicate reactively with the sales forces

6:20 p.m.

Wine tasting: Appreciate and master the palette of Bourgogne red wines

Charles Rimbault, Taster

7:00 p.m.
Closing of the formal part and beginning of the networking phase + free tasting

7:30 p.m.
End of the event

*In order to avoid commercial over-solicitation of our members, this event is unfortunately not open to consultants or suppliers of pricing solutions: you can contact us via thislinkto know the next available date

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June 22, 2023 - 4 p.m. to 7:30 p.m.
Face-to-face conference

Prince of Wales Hotel
33 Av. George V, 75008 Paris

Event limited to 30 participants

Our speakers

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Melanie Septe

Head of Pricing

& CPQ Product Owner

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Thomas Delloye

Senior Director of Business Solution Consulting

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Francois Lenne

Group Pricing Director

Charles Rimbault


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